10 June 2008
Managers: Is Training Your Job?
Managers: Train Your Staff Interns–Clerks—Entry-Level Employees June 10, 2008, #8
This is Jack Yoest Your Business Blogger® with solutions to your management problems.
Managers: you have a new, young staffer who just screwed up.
Whose fault is it?
I’ve done tours of duty in the military, government, business and academia –
And there is one constant.
And no matter what department silo is tasked with staff development
– training is the manager’s responsibility.
I once asked a young staffer to draft a letter. I received a hand written letter — late –
in confusing cursive that was indeed a draft.
Whose fault?
The military teaches that the manager is responsible for all his unit does and fails to do.
The young intern should have produced a letter that was finished,
so well done on time that the only action required would have been my signature.
This is completed staff work.
Managers: it is your responsibility to train your staff.
But it is the JOB of smart individual contributor that gets training on his own initiative –
and helps the boss do his job.
To learn more about completed staff work visit YOEST.com
That’s yoest dot com
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