24 February 2010 
Practice Test, Mid-Term, Business 100; Northern Virginia Community College
Following are the tests given in past classes from a previous text edition. The Alert Student can expect similar questions.
Thank you (foot)notes:
Be sure to follow Your Business Blogger(R) and Charmaine on Twitter: @JackYoest and @CharmaineYoest
Jack and Charmaine Yoest, Ph.D. also blog at Reasoned Audacity and at Management Training of DC, LLC.
17 February 2010
Business Quiz, Business 100, Northern Virginia Community College, Chapters 7 to 11
Alert Students, this is an open book assignment and collaboration is permitted — indeed, encouraged.
No class on Monday 22 Feb 2010. Quiz is due Wednesday 24 Feb. Mid-term moved to 1 March.
Take Home Assignment — Quiz Name ____________
Chapters 7, 8, 9, 10 & 11
Two Points and Two Bonus points. Max 4 points.
Open Book. In your own handwriting. Collaboration Permitted.
Define
1. Organization Chart
2. Chain of Command
3. Span of Control
4. Departmentalization
5. Delegation
6. Responsibility
7. Authority
8. Intrapreneur
9. ad hoc committee
10. grapevine
11. operations management
12. R&D
13. product line
14. capacity
15.Gantt Chart
16. Malcolm Baldrige National Quality Award
17. Six Sigma
18. ISO 9000
19. Productivity
20. Recruiting
21. profit sharing
22.ADA
23. morale
24.Scientific Management
25. Team
26.labor union
27.Right to Work State
28. Collective Bargaining
29.Arbitration
30. Mediation
Bonus Two Points- For a job interview: Provide an example from your experience where you faced a problem, initiated a solution and the result; a PSR.
Thank you (foot)notes:
Be sure to follow Your Business Blogger(R) and Charmaine on Twitter: @JackYoest and @CharmaineYoest
Jack and Charmaine also blog at Reasoned Audacity and at Management Training of DC, LLC.
4 February 2010
Management Seminar, Free, at the Northern Virginia Community College
You Are Invited to a FREE* Management Seminar.
The Manager’s Formula for Success
The One Minute (Small Business) Manager Meets the Monkey: An Introduction
How to Manage Your Staff and How to Manage Your Manager
Well-run organizations have managers and staff who work to control events, instead of events controlling them. They anticipate the future . . . adapt to the present . . . and learn from the past.
Who: Managers who need to get in control of events or to better influence results
What: An introduction to The One Minute Manager Meets the Monkey
1. The Management Equation:
Vocational Time vs. Management Time2. How Management Really Works:
The Molecule of Management3. The Who and How of Promotions:
The Freedom Scale
When: Monday, April 17, 2010, 11:00am to 12:15pm
Where: Northern Virginia Community College,
Alexandria Campus, campus map
The new Bisdorf Auditorium, room 196
3001 North Beauregard Street, Alexandria, VA 22311 street map
Parking and Directions here.
Why: Improve managerial effectiveness and staff efficiency.
Cost: FREE* Registration is helpful here. Space is limited.
The class will reference the work of Ken Blanchard and Bill Oncken in their book The One Minute Manager Meets The Monkey.
Also cited will be the Harvard Business Review article, Managing Management Time: Who’s Got the Monkey?, published in 1974, by Bill Oncken, Jr.. The article, an edited excerpt of the Managing Management Time™ seminar, has gone on to become one of the two most requested reprints in the history of the Review.
The training summarized in the article is sometimes called the “Monkey Management” seminar.
Jack Yoest, Adjunct Professor of Management and President of Management Training of DC, is a former Armored Cavalry Officer in Combat Arms.
His military leadership training and management experience guides his philosophy at the core of Managing Management Time™. He has managed software, health care and international human resource management companies.
His experience is in Military, Academia, Early-Stage, Non-Profits, Fortune 500 and Government.
Jack also served in the Governor’s Office of the Commonwealth Virginia as Assistant Secretary for Health and Human Resources where he acted as the Chief Technology Officer for the secretariat. He was responsible for the successful Year 2000 (Y2K) conversion for the 16,000-employee unit.
He was also a manager with a medical device start-up and helped move sales from zero to over $12 million, resulting in a buy-out by Johnson & Johnson. Jack has consulted in China and India.
Questions? email JYoest@NVCC.edu or call Jack at 202.215.2434 to save your spot.
Jack Yoest
202.215.2434
Adjunct Professor
Thank you (foot)notes:
*FREE. The Alert Reader knows well that there is no free lunch. But some products and services can be rendered at NO CHARGE as a component of an organization’s marketing budget. The taxpayers of the Commonwealth of Virginia have provided the compensation for Your Business Professor at NOVA.
Following is the PowerPoint for the lecture:
Suggested class reading:
Do You Have An Incompetent Manager? From The Washington Post
One Minute YouTube Introduction: The Manager’s Formula For Success.
The six part management training video.
3 February 2010
Second Lady Dr. Jill Biden Teaching at Northern Virginia Community College
Alert Readers know that Your Business Blogger(R) teaches at the Northern Virginia Community College in Alexandria and Arlington. Jill Biden, The Second Lady, is an enthusiastic supporter of the Community College system and proves it two days a week.
By teaching English at the Alexandria campus.
Even if one disagrees with her politics, everyone agrees on one thing about Dr. Biden:
She is authentic.
Following is her interview on CBS.
(Governor Sarah Palin never got a softball interview like this. Goodness, this is typical of interviews JOE Biden lounges through…)
Thank you (foot)notes:
Botox, capped teeth, hair plugs. Why does the media love Joe Biden? Because he’s authentic too…
Be sure to follow Your Business Blogger(R) and Charmaine on Twitter: @JackYoest and @CharmaineYoest
Jack and Charmaine also blog at Reasoned Audacity and at Management Training of DC, LLC.
1 February 2010
Hayek vs. Keynes in Boom and Bust, A Rap Anthem
Thank you (foot)notes:
Be sure to follow Your Business Blogger(R) and Charmaine on Twitter: @JackYoest and @CharmaineYoest
Jack and Charmaine also blog at Reasoned Audacity and at Management Training of DC, LLC.
Hat Tip: VoluntaryXchange.
Hat Tip to VoluntaryXchange.
29 January 2010
Business Terms and Vocabulary, Introduction to Business
Vocabulary and Business Terms Review Spring 2010
Source: Business 100 Pride Hughes Kapoor 10th edition
1. Free Enterprise, p. 4.
2. One question to ask in a job interview, p.6.
3. One reason to study business, p.7.
4. The purpose of Business is to create a _______________ and make a ______________.
5. Name the four resources needed for business, p. 9.
6. ___________________ - ___________________ = Profit, p. 11.
7. Capitalism, p. 12.
8. Command Economy, p. 15.
9. Productivity, p. 16.
10. GDP, p. 17.
11. Deflation, p. 17.
12. Recession, p. 19.
13. Unemployment rate, p.19.
14. National Debt, p. 20.
15. Market Price, p. 21.
16. Specialization, p. 25.
17. Microeconomics, p. 11
18. Ethics, p. 37.
19. Trade Association, p. 41.
20. Caveat Emptor, p. 50.
21. Name one right of the consumer, p.53.
22. Comparative Advantage, p. 74.
23. ______________________ - _____________________ = Balance of Trade, p. 74.
24. Import Duty, p. 76.
25. NAFTA, p. 85.
26. Licensing, p. 87.
27. Letter of Credit, p. 88.
28. Bill of Lading, p. 88.
29. Strategic Alliance, p. 90.
30. Sole Proprietorship, p. 108.
31. Partnership, p. 110.
32. Corporation, p. 116.
33. Stockholder, p. 116.
34. Dividend, p. 118.
35. Board of Directors, p. 118.
36. S-Corporation, p. 122.
37. LLC, p. 122.
38. Non-Profit, p. 124.
39. Small Business, p. 136.
40. Distribution Industry, p. 139.
41. Service Industry, p. 139.
42. Production Industry, p. 139.
42. Entrepreneur Spirit, p. 140.
43. Business Plan, p. 147.
44. Franchise, p. 152.
Printable Copy:
Thank you (foot)notes:
Be sure to follow Your Business Blogger(R) and Charmaine on Twitter: @JackYoest and @CharmaineYoest
Jack and Charmaine also blog at Reasoned Audacity and at Management Training of DC, LLC.
5 January 2010
Business 100 Introduction, Syllabus, Spring 2010
Syllabus Introduction to Business
BUSiness 100
John Wesley Yoest, Jr. (Jack)
Adjunct Professor of Management
Science, Technology and Business Division
BUS 100-003A LEC 12370 Introduction to Business (Lecture)
Mondays and Wednesdays 11:00am - 12:15am
A-Bisdorf/AA- Room 359
January 11, 2010 to May 10, 2010
Main Campus:
Northern Virginia Community College
3001 North Beauregard Street
Alexandria, VA 22311
NVCC phone: 703 845-6200
Fax: 703-845-6009
Jack@Yoest.org
or,
JYoest@NVCC.edu
Cell: 202.215.2434
Education:
M.B.A., George Mason University
B.S., Old Dominion University
Graduate Course Work, Oxford University
1) Course Objective:
Prerequisites: Each student must be able to
1) Read and write English fluently, and
2) Have the desire to understand how business is conducted.
Course Objectives:
The Alert Student will know the Language of Business at the course completion.
This course will provide the Alert Student with a broad overview of the components of business.
This is an introductory course that reviews the basic terminology of the business world by examining economics, marketing, management, and law.
The course will help the student select their field of business specialization.
A satisfactory placement score for ENG 111 is strongly recommended. Presents a broad introduction to the functioning of business enterprise within the U.S. economic framework. Introduces economic systems, essential elements of business organization, production, human resource management, marketing, finance, and risk management. Develops business vocabulary.
Text:
Introduction to Business, Tenth edition. Pride, Hughes, and Kapoor. Cengage Learning, 2009.
2) Academic Requirements:
ASSIGNMENTS:
Homework: There will be reading assignments from the text for every class.
Find a friend. Exchange contact information with at least one class member to keep current on any missed classes. This is a course requirement for points. Your Business Professor is not the student’s first point of contact. You may share with any and all in the class except during tests.
Establish a domain & social media name. The student will reserve and claim a URL address, for example: www.yoest.com, www.yoest.org, www.twitter.com/JackYoest This is a course requirement for points toward final grade.
Quizzes: Expect a short quiz in the first ten minutes of every class period. Questions may be true/false, very short answer, or fill-in-the-blank.
Class Participation: The Student is expected to volunteer and help move the class discussions.
Examinations: There will be a Mid-Term and Final Exam; multiple choice and short answer. The Final Exam will be given on 10 May, the last day of class. The Final is not comprehensive.
Business in the News: Each student will be required to give a brief five minute oral presentation on a current-event newspaper article. This current-event/internet assignment will be turned in with student notes.
This presentation should be organized:
3) Your opinion/reaction to the article.
At the conclusion of the presentation you will turn in a print-out of the article, being sure to include the newspaper source, date, and website.
Current Event grading scale:
4 — Organization
4 — Overview/Reaction/Opinion
4 — Presentation
2 — Turn In
=
20 Total Points
Grade Point Allocation:
Exams: Two each, 10 points each; 20 points total
Quizzes: Twenty @ two points each; 40 points total
Current Event, Business in the News: 20 points;
Class Participation 10
Text Book: 1 points
Exchange contact info: 1
Claim Domain Name: 1
Claim Facebook/Twitter Name: 1
Extra Credit as assigned: 6
Total = 100 points/percent
Class Participation: This will be a subjective measure at the discretion of the instructor. Even with the grade structure following, making your voice heard and preparedness are important — they could make the difference in a borderline grade.
The only way to begin to earn Class Participation points is to show up.
Course Grading System:
A = 90-100
B = 80-89
C = 70-79
D = 60-69
F = 0-59
BUS 100 Semester Outline; There will be 32 class sessions.
MLK Jan 18 off
Spring break March 8 - 14
COURSE OUTLINE Chapter PowerPoint slides available here.
Jan 11, Introduction and Expectations
Jan 13, Ch. 1 Exploring the World of Business and Economics
Jan 20, Ch. 2 Being Ethical & Socially Responsible
Jan 25, Ch. 3 Exploring Global Business
Jan 27, Ch. 4 Choosing a Form of Business Ownership
Feb 1, Ch. 5 Small Business, Entrepreneurship, and Franchises
__________________________________________________
Feb 3, Ch. 6 Understanding the Management Process
Feb 8, Ch. 7 Creating a Flexible Organization
Feb 9, Ch. 8 Producing Quality Goods and Services
Feb 15, Ch. 9 Attracting and Retaining the Best Employees
Feb 17, Ch. 10 Motivating and Satisfying Employees and Teams
Feb 22, Ch. 11 Enhancing Unions-Management Relations
__________________________________________________
Feb 24, Mid-Term Exam
__________________________________________________
Mar 1, Ch. 12 Building Customer Relationships Through Effective Marketing
Mar 3, Ch. 13 Creating and Pricing Products that Satisfy Customers
Mar 15-17, Ch. 14 Wholesaling, Retailing, and Physical Distribution
Mar 22-24 Ch. 15 Developing Integrated Marketing Communications
Mar 29-31, Ch. 16 Understanding Information and e-Business
_________________________________________________
Current Events on 5, 7 & 12 April
__________________________________________________
April 14, Business Law
April 19, Ch. 17 Using Accounting Information
April 21, Ch. 18 Understanding Money, Banking, and Credit
April 26, Ch. 19 Mastering Financial Management
April 28, Ch. 20 Understanding Personal Finances and Investments
May 3-5, Year End Review
Final Exam on 10 May
__________________________________________________
Business Law Outline
Sources of Law
1. US Constitution
2. Statutory Law — Uniform Commercial Code (UCC)
3. Common Law
Public Law
Private Law — Product Liability
Contract Law
a) Requirements for a valid contract
b) Breach of contract
Sales Law — Warranties
Property Law — Real Property
Personal Property
1. Tangible
2. Intangible
3) Attendance:
Regular attendance of this course is expected. Failure to do so could have an adverse effect on the student’s course grade. Any class material and assignments missed are the student’s responsibility. Success will depend upon showing up.
It is a requirement that the student exchange names and contact information with at least one classmate.
Excessive absences, as defined in the college catalog, could result in the student receiving the grade ‘F’ for the course.
Testing and Grading:
Attendance at scheduled tests and presentations is mandatory. No make-ups will be given — there are no exceptions from Your Business Professor.
Current Events Presentations will not be accepted late and must be delivered in person.
Normally this instructor will assign only the grades of A, B, C, D, or F. Special grades such as W, I, and R will be assigned only in those circumstances prescribed in the college catalog. The grade of X (audit) must be initiated by the student and will be assigned only when the student has attended class regularly.
Failure to do so will result in the instructor issuing the grade of ‘F’.
The Successful Student will devote two hours of class preparation for each hour of class room instruction.
The student will be asked to grade the effectiveness of each test.
Withdrawals:
Any student may withdraw from this course without academic penalty within the first 60% of the session. Initiation of the withdrawal is the student’s responsibility and the grade of ‘W’ will be awarded. The last day for withdrawal, without academic penalty, for this semester/session is _______________. Beyond this date dropping a course or failure to attend will result in the grade of ‘F’ except under mitigating circumstances. Documentation of these circumstances is required AND a grade of ‘W’ implies that the student was making satisfactory progress (passing) in the course at the time of the withdrawal.
If a student misses the first two weeks of class s/he will be dropped from the class.
Special Needs and Accommodations:
Please address with the instructor any special problems or needs at the beginning of the semester/session. If the student is seeking accommodations based on disability, then s/he should provide a disability data sheet, which can be obtained from the Counselor for Special Needs.
In the event of an emergency cancellation of class, please check Blackboard for further instructions. See http://tac.nvcc.edu/blackboard/student/ for more information on how to use Blackboard.
Canceled Classes: If class is canceled for any reason, the student is still responsible for the material due. Any quiz on that material might be given at the next class, in addition to the regularly scheduled quiz.
Campus classes are closed by division, day or evening. Sometimes day classes will meet and evening classes will be canceled or vice versa. The evening division starts with 4:30 p.m. classes.
Cheating:
The following will be considered cheating in this course:
3. Talking or discussion of any kind during a graded test without specific permission of this instructor.
4) Notes and suggestions and hints:
Last Day for Schedule Adjustments with Tuition Refund is ____________.
Last Day to Withdraw Without Grade Penalty or Change to Audit is _________.
Attendance will be taken at each class.
Check the course catalog first for questions.
Be sure to log onto Blackboard to follow assignments and current grade.
Expect to be asked to contribute to each class session.
Do not text-message during class.
When Your Business Professor says “Tomorrow” he means the next class meeting — not the next day.
It is normal and customary to wait for any late Professor for 20 minutes.
Draft Your Own Reference Letter.
Additional information and public speaking helps.
Refer your friends to take this business class.
Be sure to grade Your Business Professor at www.RateMyProfessors.com Key word search Yoest
Other exciting Business Division courses:
|
ACC 211 Accounting |
BUS 165 Small Business Management |
|
AST 107 Editing and Proofreading |
BUS 200 Principles of Management |
|
AST 236 Software Applications or IST 117 |
BUS 241-1 Business Law I and II |
|
BUS 280 International Business |
|
|
BUS 100 Introduction to Business |
FIN 215 Financial Management |
|
BUS 125 Applied Business Math |
ITE 115 Intro to Computer Applications and Concepts |
JACK YOEST
John Wesley (Jack) Yoest Jr., is a senior business mentor in high-technology, medicine, non-profit and new media consulting. His expertise is in management training and development, operations, sales, and marketing. He has worked with clients in across the USA, India and East Asia.
Mr. Yoest is an adjunct professor of management in the Science, Technology and Business Division of the Northern Virginia Community College.
He is also the president of Management Training of DC, LLC.
He has been published by Scripps-Howard, National Review Online, The Business Monthly, The Women’s Quarterly and other outlets. He was a columnist for Small Business Trends, and was a finalist in the annual 2006 Weblog Awards in the Best Business Blog category for Reasoned Audacity at www.yoest.org which covers the intersection of business, culture and politics. The blog has grown to receive over a million unique visitors in five years.
Mr. Yoest served as a gubernatorial appointee in the Administration of Governor James Gilmore in the Commonwealth of Virginia. During his tenure in state government, he acted as the Chief Technology Officer for the Secretary of Health and Human Resources where he was responsible for the successful Year 2000 (Y2K) conversion for the 16,000-employee unit.
He also served as the Assistant Secretary for Health and Human Resources, acting as the Chief Operating Officer of the $5 billion budget.
Prior to this post, Mr. Yoest managed entrepreneurial, start-up ventures, which included medical device companies, high technology, software manufacturers, and business consulting companies.
His experience includes managing the transfer of patented biotechnology from the National Institutes of Health to his client, which enabled the company to raise $25 million in venture capital funding.
He served as Vice President of Certified Marketing Services International, an ISO 9000 business-consulting firm, where he assisted international companies in human resource certification. And he also served as President of Computer Applications Development and Integration (CADI), the premier provider of software solutions for the criminal justice market. During his tenure, Mr. Yoest negotiated a strategic partnership with Behring Diagnostics, a $300 million division of Hoechst Celanese, the company’s largest contract.
Mr. Yoest served as a manager with Menlo Care, a medical device manufacturer. While at Menlo, Mr. Yoest was a part of the team that moved sales from zero to over $12 million that resulted in a buy-out by a medical division of Johnson & Johnson.
Mr. Yoest is a former Captain in the United States Army having served in Combat Arms. He earned an MBA from George Mason University and completed graduate work in the International Operations Management Program at Oxford University.
He has been active on a number of Boards and competes in 26.2-mile marathon runs.
Mr. Yoest and his wife, Charmaine Yoest, Ph.D., who is president and CEO of a public interest law firm, live in the Washington, DC area with their five children.
# # #
Drop with tuition refund census date — Jan 28
Withdrawal with out grade penalty or change to audit — March 26
Introduction to BUSiness 100; Northern Virginia Community College; Alexandria, Virginia
Your Business Blogger(R) teaches Business, Management, Sales and Marketing at the local college.
My basic course, Introduction to Business 100, is a foundational course that reviews the language, the vocabulary of business.
If your boss says that “American Express will be making our payroll,” you will know what it means and what to do.
Introduction to Business 100, PowerPoint slides, Northern Virginia Community College, Alexandria, Virginia; Spring 2010.
Thank you (foot)notes:
Be sure to follow Your Business Blogger(R) and Charmaine on Twitter: @JackYoest and @CharmaineYoest
Jack and Charmaine Yoest, Ph.D., also blog at Reasoned Audacity and at Management Training of DC, LLC.