27 December 2010 
360 degree Evaluation for Your Business Professor
Delectare et Docere
In order to improve the learning experience and enjoyment in this course Your Business Professor should…
Keep doing this:
1. ____________________________
2. ____________________________
3. ____________________________
Stop doing this:
1. _______________________________
2. _______________________________
3. _______________________________
Start doing this:
1. _______________________________
2. _______________________________
3. _______________________________
Additional Comments:
__________________________________________
__________________________________________
Remember that The Alert Student can also post an evaluation at the end of the semester at www.RateMyProfessors.com search “Yoest”
22 December 2010
Business Mathematics Syllabus, BUS 121, Northern Virginia Community College
Syllabus, Business Mathematics I
BUSiness 121
John Wesley Yoest, Jr. (Jack)
Adjunct Professor of Management
Science, Technology and Business Division
BUS 121 – 070A Business Mathematics I
Tuesdays and Thursdays
11:30 to 12:45 pm
January 11, 2011 to April 28, 2011
Main Campus:
Northern Virginia Community College
3001 North Beauregard Street
Alexandria, VA 22311
NVCC phone: 703 845-6200
Fax: 703-845-6009
Jack@Yoest.org
or
JYoest@NVCC.edu
Cell: 202.215.2434
Education:
M.B.A., George Mason University
B.S., Old Dominion University
Graduate Course Work, Oxford University
1) Course Objective:
Prerequisites: Each student must be able to
1) Read and write English fluently, and
2) Have the desire to understand how business mathematics is conducted.
Course Description:
The Alert Student will know the Language and Application of Business Mathematics at the course completion.
The class applies mathematical operations to business processes and problems. Reviews operations, equations, percents, sales and property taxes, insurance, checkbook and cash records, wage and payroll computations, depreciation, overhead, inventory turnover and valuation, financial statements, ratio analysis, commercial discounts, markup, and markdown. Lecture 3 hours per week.
The course has a focus on students’ needs, this algebra-based introduction to business math text takes care to present each topic in a clear and logical manner-with detailed explanations of all steps and concise discussions describing the business applications of each topic. This dual approach sharpens the mathematical skills of students preparing to enter business employment while also providing an introduction to accounting, finance, insurance, statistics, taxation, and other math-related subjects. Consumer math applications, such as bank reconciliation, discounting, markups and markdowns, installment purchases, and simple and compound interest are also covered in depth.
Course Goals and Objectives:
Upon the completion of this course, the student should be able to:
a) Use calculators to solve business related problems.
b) Be able to use and understand terminology related to business.
c) Solve basic equations
d) Express written problems in an equation.
e) Solve problems involving percents.
f) Solve simple interest and simple discount problems.
g) Reconcile bank statements.
h) Compute depreciation, using several methods.
i) Solve problems involving commercial discounts, markup, markdown as they relate to
retailing.
j) Calculate compound interest, annuity values, sinking funds, and amortization problems.
k) Calculate gross wages and net payroll, social security tax and net income relating to
payroll functions.
Major Topics to be Covered:
A. Basic Business Mathematics
1. Operations
2. Equations
3. Percents
B. Accounting Mathematics
1. Statistics and Graphs
2. Taxes
3. Insurances
4. Checkbook and Cash Records
5. Deprecation and Overhead
6. Financial Statements and Ratios
7. Distribution of Profit and Loss
C. Retail Mathematics
1. Commercial Discounts
2. Markup
3. Markdown
D. Mathematics of Finance
1. Simple Interest
2. Bank Discount
3. Multiple Payment Plans
4. Compound Interest
5. Annuities, Sinking Funds and Amortization
Text:
Business Mathematics, A Collegiate Approach , Ninth Edition, Rouche, Graves, Tuttle, Pearson Prentice Hall 2005
2) Academic Requirements :
ASSIGNMENTS:
Homework: There will be reading and work assignments from the text for every class.
Find a friend . Exchange contact information with at least one class member to keep current on any missed classes. Your Business Professor is not the student’s first point of contact. You may share with any and all in the class except during tests.
Quizzes: Expect a short quiz in the first ten minutes of every class period. Questions may be very short answer, or fill-in-the-blank.
Class Participation: The Student is expected to volunteer and help move the class discussions.
Examinations: There will be six examinations. They will be multiple choice, work problems and short answer. The Final Exam will be given on 28 April 2011, the last day of class. The Final Exam is comprehensive.
Grade Point Allocation:
Exams: Six each, 10 points each; 60 points total
Quizzes: Fifteen @ two points each; 30 points total
Class Participation: 10
Total = 100 points/percent
Class Participation: This will be a subjective measure at the discretion of the instructor. Even with the grade structure following, making your voice heard and preparedness are important – they could make the difference in a borderline grade.
The only way to begin to earn Class Participation points is to show up.
Course Grading System:
A = 90-100
B = 80-89
C = 70-79
D = 60-69
F = 0-59
BUS 121 Semester Outline; There will be 30 class sessions.
COURSE OUTLINE
Jan 11, Introduction and Expectations
Jan 13 , Ch.1 Review of Operations
Jan 18, Ch. 2 Using Equations
Jan 20, Ch. 3 Review of Percent
Jan 25, Exam 1
Jan 27, Ch. 4 Statistics and Graphs
Feb 1, Ch. 5 Taxes
Feb 3, Ch. 6 Insurance
Feb 8, Ch 7 Checkbook and Cash Record
Feb 10, Exam 2
Feb 15, Ch. 8 Wages and Payroll
Feb 17, Ch. 9 Depreciation and Overhead
Feb 22, Ch. 10 Financial Statements and Ratios
Feb 24, Ch. 11 Distribution of Profit and Loss
Mar 1, Exam 3
Mar 3, Ch. 12 Commercial Discounts
Mar 7, Spring Break to 13 March
Mar 15, Ch.13 Markup
Mar 17, Ch 13 Markup continued
Mar 22, Ch. 14 Markdown
Mar 24, Exam 4
Mar 29, Ch. 15 Simple Interest
Mar 31, Ch. 16 Bank Discount
April 5, Exam 5
April 7, Ch. 17 Multiple Payment Plans
April 12, Ch. 18 Compound Interest
April 14, Ch 18 Compound Interest continued
April 19, Ch 19 Annuities, Sinking Funds, and Amortizations
April 21 Ch 19 Annuities, Sinking Funds, and Amortizations continued
April 26, Final Exam review
April 28 , Final Exam
__________________________________________________
3) Attendance :
Regular attendance of this course is expected. Failure to do so could have an adverse effect on the student’s course grade. Any class material and assignments missed are the student’s responsibility. Success will depend upon showing up.
It is a requirement that the student exchange names and contact information with at least one classmate.
Excessive absences, as defined in the college catalog, could result in the student receiving the grade ‘F’ for the course.
Testing and Grading:
Attendance at scheduled tests and presentations is mandatory. No make-ups will be given – there are no exceptions from Your Business Professor.
Current Events Presentations will not be accepted late and must be delivered in person.
Normally this instructor will assign only the grades of A, B, C, D, or F. Special grades such as W, I, and R will be assigned only in those circumstances prescribed in the college catalog. The grade of X (audit) must be initiated by the student and will be assigned only when the student has attended class regularly.
Failure to do so will result in the instructor issuing the grade of ‘F’.
The Successful Student will devote two hours of class preparation for each hour of class room instruction.
The student will be asked to grade the effectiveness of each test.
Withdrawals:
Any student may withdraw from this course without academic penalty within the first 60% of the session. Initiation of the withdrawal is the student’s responsibility and the grade of ‘W’ will be awarded. The last day for withdrawal, without academic penalty, for this semester/session is _______________. Beyond this date dropping a course or failure to attend will result in the grade of ‘F’ except under mitigating circumstances. Documentation of these circumstances is required AND a grade of ‘W’ implies that the student was making satisfactory progress (passing) in the course at the time of the withdrawal.
If a student misses the first two weeks of class s/he will be dropped from the class.
Special Needs and Accommodations:
Please address with the instructor any special problems or needs at the beginning of the semester/session. If the student is seeking accommodations based on disability, then s/he should provide a disability data sheet, which can be obtained from the Counselor for Special Needs.
In the event of an emergency cancellation of class, please check Blackboard for further instructions. See http:// tac.nvcc.edu/blackboard/student / for more information on how to use Blackboard.
Canceled Classes: If class is canceled for any reason, the student is still responsible for the material due. Any quiz on that material might be given at the next class, in addition to the regularly scheduled quiz.
Campus classes are closed by division, day or evening. Sometimes day classes will meet and evening classes will be canceled or vice versa. The evening division starts with 4:30 p.m. classes.
Cheating:
The following will be considered cheating in this course:
a. The giving or receiving of aid on any graded assignments or test without specific permission of this instructor.
b. The use of any material on a graded assignment or test other than those authorized by this instructor.
c. Talking or discussion of any kind during a graded test without specific permission of this instructor.
4) Notes and suggestions and hints:
Last Day for Schedule Adjustments with Tuition Refund is ____________.
Last Day to Withdraw without Grade Penalty is _________.
Attendance will be taken at each class.
Check the course catalog first for questions.
Be sure to log onto Blackboard to follow assignments and current grade.
Expect to be asked to contribute to each class session.
Do not text-message during class.
When Your Business Professor says “Tomorrow” he means the next class meeting – not the next day.
It is normal and customary to wait for any late Professor for 20 minutes.
Draft Your Own Reference Letter .
Additional information and public speaking helps .
Refer your friends to take this business class.
Be sure to grade Your Business Professor at www.RateMyProfessors.com Key word search “Yoest”
Other exciting Business Division courses:
ACC 211 Accounting
BUS 165 Small Business Management
AST 107 Editing and Proofreading
BUS 200 Principles of Management
AST 236 Software Applications or IST 117
BUS 241-1 Business Law I and II
BUS 280 International Business
BUS 100 Introduction to Business
FIN 215 Financial Management
BUS 125 Applied Business Math
ITE 115 Intro to Computer Applications and Concepts
***
JACK YOEST
John Wesley (Jack) Yoest Jr., is a senior business mentor in high-technology, medicine, non-profit and new media consulting. His expertise is in management training and development, operations, sales, and marketing. He has worked with clients in across the USA, India and East Asia.
Mr. Yoest is an adjunct professor of management in the Science, Technology and Business Division of the Northern Virginia Community College.
He is also the president of Management Training of DC, LLC.
He has been published by Scripps-Howard, National Review Online, The Business Monthly, The Women’s Quarterly and other outlets. He was a columnist for Small Business Trends, and was a finalist in the annual 2006 Weblog Awards in the Best Business Blog category for Reasoned Audacity at www.yoest.org which covers the intersection of business, culture and politics. The blog has grown to receive over a million unique visitors in five years.
Mr. Yoest served as a gubernatorial appointee in the Administration of Governor James Gilmore in the Commonwealth of Virginia. During his tenure in state government, he acted as the Chief Technology Officer for the Secretary of Health and Human Resources where he was responsible for the successful Year 2000 (Y2K) conversion for the 16,000-employee unit.
He also served as the Assistant Secretary for Health and Human Resources, acting as the Chief Operating Officer of the $5 billion budget.
Prior to this post, Mr. Yoest managed entrepreneurial, start-up ventures, which included medical device companies, high technology, software manufacturers, and business consulting companies.
His experience includes managing the transfer of patented biotechnology from the National Institutes of Health to his client, which enabled the company to raise $25 million in venture capital funding.
He served as Vice President of Certified Marketing Services International, an ISO 9000 business-consulting firm, where he assisted international companies in human resource certification. And he also served as President of Computer Applications Development and Integration (CADI), the premier provider of software solutions for the criminal justice market. During his tenure, Mr. Yoest negotiated a strategic partnership with Behring Diagnostics, a $300 million division of Hoechst Celanese, the company’s largest contract.
Mr. Yoest served as a manager with Menlo Care, a medical device manufacturer. While at Menlo, Mr. Yoest was a part of the team that moved sales from zero to over $12 million that resulted in a buy-out by a medical division of Johnson & Johnson.
Mr. Yoest is a former Captain in the United States Army having served in Combat Arms. He earned an MBA from George Mason University and completed graduate work in the International Operations Management Program at Oxford University.
He has been active on a number of Boards and competes in 26.2-mile marathon runs.
Mr. Yoest and his wife, Charmaine Yoest, Ph.D., who is president and CEO of a public interest law firm, live in the Washington, DC area with their five children.
# # #
Drop with tuition refund census date – Jan 27, 2011
Withdrawal without grade penalty – March 25, 2011
5 December 2010
Practice Exam #2, Supervision, Concepts and Skill Building, Chapters 10 to 17
Practice exam and test questions for the final exam on December 13, 2010. There may be questions on the exam not listed here. The exam will be comprehensive — which might include questions from exam 1 on chapters 1 to 9.
Define and Discuss
Communication
Signal vs. Noise
List/review one rule for good listening
List/review one Aspect of Communication
Discuss Types of Messages
What is the best method to avoid miscommunication?
Review Formal and Informal Communication
Define Motivation
Motivation + ____________ = ___________
Discuss Maslow’s Esteem needs
Review Extrinsic and Intrinsic rewards
Review Theory X and Y on employee motivation
Job rotation
Pygmalion Effect
Insubordination
Counseling
Discipline
Praise in ___________; Reprimand in ____________.
List/discuss two guidelines for effective Discipline.
Perfectionism
Stress
Conflict
Compromise
Conflict Resolution
List/discuss one guideline/implementing change
Power
Discuss one Political Strategy
Discuss ‘Job Specification’
List/discuss one question an Interviewer may ask.
List/discuss one question an Interviewer may not ask.
Discuss orientation
Discuss/review ‘on-the-job training’
Discuss/review mentoring
Review/discuss one cause of poor employee performance
Review/discuss one quality of an effective performance appraisal measure
Review/discuss 360 degree feedback
27 October 2010
The Value of Memorization: The Presidents in Order
Alert Readers know that Your Business Blogger(R) advises students and clients to memorize important presentations.
Brute memorization is mocked by educracrats, the union thugs well-meaning do-gooders who run public education.
Brute memorization is loved by home-schoolers, the brilliant parents and students who are get education right.
There are some facts that must be learned. Must be memorized.
Our Penta-Posse was home-schooled for a season. And have now moved into the public school system. (High-school sports beckon.)
The idea for this YouTube comes from The Dude. His elementary school teacher once asked about the presidents and who followed whom. The Dude knew the answer, and volunteered a bit more.
“It seems that you know all the presidents,” says The Dude’s teacher. “Can you name them in order?”
“Sure,” says The Dude. “How do you want them? Forwards …or backwards?”
Learn how at the end.
Here are the presidents in order Washington to Obama:
And reverse order Obama to Washington:
Want to learn the State Capitals and the presidents in order? Then order States and Capitals and the Presidents by Jerry Lucas
Thank you (foot)notes,
Be sure to follow Your Business Blogger(R) and Charmaine on Twitter: @JackYoest and @CharmaineYoest
Jack and Charmaine also blog at Reasoned Audacity and at Management Training of DC, LLC.
21 September 2010
Business 111 Supervision, Concepts and Skill-Building, Mid-Term Practice Exam, Chapters 1 to 9
Practice drill for Mid-Term exam for Supervision, Concepts and Skill Building, BUSiness 111, Northern Virginia Community College
September 2010
1. Name the four components of Management
2. Describe management in one sentence.
3. Management in one word.
4. Individual Contributor formula: ______________ = Results
5. Manager formula: ____________ + ____________= Results
6. Individual Contributors need __________ skills.
7. Managers need ____________ skills.
8. Efficiency is the measure for ____________.
9. Effectiveness is the measure for _____________.
10. Power is the ________ to do certain things.
11. Authority is the ___________ to do certain things.
12. Peter Drucker said that a goal of management was to ____________ strengths and ___________ weaknesses.
13. Why is the first line supervisor position so challenging?
14. Describe the characteristics of a successful supervisor.
15. Productivity = ______________ divided by ______________.
16. Review the difference between product quality control and process quality control.
17. Six Sigma is _______ defects per ____________ operations.
18. Define ISO 9000.
19. Define overhead.
20. Review employee turnover.
21. Review unit cohesion.
22. Review the five stages of team development.
23. What is a meeting agenda.
24. Define ethics.
25. Review stereotype.
26. What is a BFOQ.
27. Review the two parts of planning.
28. Define policy.
29. Define procedure.
30. Define rules.
31. Review contingency planning.
32. Define budget.
33. Explain a Gantt Chart.
34. Define Controlling.
35. Define variance.
36. Review organizing.
37. Define department.
38. Review responsibility.
39. What is the first step in The Process of Organizing?
40. Review Unity of Command.
41. Review Chain of Command
42. Review Span of Control
43. Delegating is giving another person the __________ and _____________ to carry out a task.
44. Review Internal Focus of Control.
45. Describe Servant Leadership.
46. Why is Tolerance for Ambiguity important for a manager?
47. As Independent Contributors we want to be in control of the _________ and ________ of our work.
48. Define decision.
49. Review Groupthink
50. Discuss Brainstorming.
6 September 2010
Business 200 Principles of Management
PowerPoints for the advanced practice management class
17 August 2010
First Line Supervisor’s PowerPoint
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap001.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap002.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap003.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap004.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap005.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap006.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap007.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap008.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap009.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap010.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap011.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap012.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap013.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap014.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap015.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap016.ppt
http://highered.mcgraw-hill.com/sites/dl/free/0073381519/781862/Chap017.ppt
16 August 2010
Managers, Is Your Staff Getting the Job Done Right?
Your Business Blogger(R) advises clients and business-owning students. Two of the biggest challenges they mention is staff compliance (obedience) and proper action in the absence of direction (initiative).
“How can I get staff to do a better job?” managers ask. “How do the big companies get things done?”
I am not so sure that managers at larger enterprises do much better than their small-company brethren. We all have challenges.
Especially in customer service.
What’s missing?
I bought a new German car some twenty years ago and have put over 750,000 kilometers — well over 500,000 miles– on this marvel of Teutonic kraftsmanship.
The (very large) auto company awards an award to such high mileage drivers and their well-loved machines.
I got a 500K award a few years ago and just received my 750K award, suitable for framing and nifty grill medallion.
But I noticed something missing from my prestigious pronouncement.
The Award passed through a number of hands. And a Big Manager at the very large auto company signed it. No little expense was expended in the handling and packaging and shipping to Your Proud Business Professor.
The manager didn’t see what wasn’t there.
My Name.
If they can’t get my name on a silly certificate, how do I know they can build a car?
All that work and the staff at the very large auto company succeeded in making me think twice about ever spending six-figures on German engineering.
The simplest attention to detail will win and retain customers. Especially when the customer’s name is on the line.
Be sure to follow Your Business Blogger(R) and Charmaine on Twitter: @JackYoest and @CharmaineYoest
Jack and Charmaine also blog at Reasoned Audacity and at Management Training of DC, LLC.
Thank you (foot)notes,
See An Anniversary
In May of 1987 Your Business Blogger(R) bought a new car from American Service Center in Arlington, Virginia from former Redskin football player Joe Tereshinski.
30 July 2010
Hannah Ruth Yoest, Curriculum Vita, Student Athlete
Photo Credit: Charmaine Yoest, Ph.D.
click for larger image
Yorktown High School
5201 N. 28th Street
Arlington, Virginia 22207
Class of 2011
Coach: Carol Dinion
Personal 5’6″ 142 lbs.
Selection Camp, Junior Women’s National Team, 2010: Guenter Beutter
Thompsons Boat Club, Washington, DC: Kirk Shipley
Old Dominion Boat Club, Alexandria, Virginia: Nick Johnson
Jr. B National Development Sculling: Bill Randall, Bob Spousta
ROWING ACCOMPLISHMENTS
Power/Weight – 1.6; Max Watts – 459; One minute erg – 1:38; 2,000 meter time (2K):
7:26.3 with a 1:51.5 split; April 27, 2010; Team Practice
7:33.1 March 7th; U.S. Rowing Junior National I.D. Camp
7:38.1 March 2nd; Team Practice
7:39:0 January 10th; Placed 2nd among Juniors, overall 8th of 54 rowers,
2010 MidAtlantic Erg Sprints.
+ Invited: one of 25 selected to compete for a seat on the USRowing Junior National Team 4X
+ All Met Honorable Mention, The Washington Post June 9, 2010. (Carol Dinion named Coach of the year.)
+ Elected Captain Varsity Crew for 2010-2011
Junior Year, 2010
Spring 2010
Named Outstanding Rower for women’s crew, Yorktown High School, 2010
8th Place, 76th Scholastic Nationals Regatta, Saratoga Springs, NY, 1st Varsity, rowed stroke.
Stotesbury: 4th in semi-finals, 8th overall by time, 6 seat
Charlie Butt: 2nd place in Finals, 6 seat
Darrell Winslow: 1st place in Finals, 2 seat
Hannah Yoest, Left, Gold Medalist
Mid-Atlantic Erg Sprints
Junior Mixed 2K Relay
Jan 10, 2010
photo credit: Helena Yoest
Placed 2nd among Juniors, overall 8th of 54 rowers, 2010 Mid-Atlantic Erg Sprints.
Gold medal, mixed relay, Mid-Atlantic Erg Sprints
Fall 2009
12th Place, Head of the Charles, Old Dominion Boat Club, 4 seat
1st place, Head of the Potomac
2nd place, Head of the Christina (due to time penalty)
Summer 2009
US Rowing, Junior B Sculling camp
Hannah Yoest
Rower of the Year 2007
Varsity Eight: Advanced to semifinals at SRAA Nationals, 1st Varsity; 4 seat
2nd at VASRA State Championship, 4 seat
15th at Stotesbury
Freshman Year, 2008
Freshman Eight:
Bronze at Ted Phoenix Championship, qualifying for Nationals, rowed stroke
Rowed stroke at SRAA Nationals
Awarded “Most Valuable Rower“
8th Grade, 2007
Novice Eight
Silver, Women’s 4th Eight, Ted Phoenix Championship; 6th seat
Member The United States Rowing Association, USRowing, 996536
ACADEMIC and Extracurricular Highlights
Hannah Yoest completes Suntrust Marathon
HANNAH YOEST
GPA: 3.4
Recognized as an Advanced Placement (AP) Scholar by the CollegeBoard
Virginia Standards of Learning Program (SOL), Spring 2010, Writing, Pass/Advanced (Highest Category)
Spring 2010, Received Principal’s Award
Spring 2009, Received Principal’s Award
Student Government,
Junior Class Vice President, 2010;
Executive Board, Sophomore Class,
Student Representative, 2009
Visual Arts Gifted Program, Yorktown High School
Principal’s Award, 2009-10, presented to 7 per cent of student body. Her teachers write,
Hannah is one of her class’ leaders…Lively, involved and vivacious. Hannah is the first to help a fellow art student and even her teacher! She volunteers for any task…and can be counted on to follow through to completion. Her enthusiasm and love of life is infectious…
Principal’s Award, 2008-09, for Distinctly Positive Contribution to School Community
Voted “Most Friendly” by the student body, 2009 and 2010.
Voted “Most Spirited” by the student body, 2008.
Completed the 2009 Suntrust Marathon, Richmond, Virginia, November 14, 2009
Completed the 2007 Marine Corps Marathon, Washington, DC; October 28, 2007
Gold Medal, 16-19 women’s age group for the 2009 OBX Triathlon
Hannah Yoest rowing stroke
Novice year, copyright protected
Triathlon, Outer Banks, North Carolina
-Swim, Run, Bike Fall; Fall 2004
-Swimming Leg .9 mile; Fall 2003
Self-Defense Yellow Belt, 2nd Degree, April 23, 2004
Intern, Press Office, Senator Lamar Alexander, Spring, 2008
Intern, Production Assistant, Robert Wickers, December, 2008
Jack Yoest, dad; Hannah Yoest, 14, center;
Charmaine Yoest, mom
Marine Corps Marathon, 26.2 miles, October 2007
Traveled to Dominican Republic to perform with a drama troupe at an orphanage, 2006.
Hannah Yoest with brother John Yoest
Gold Medals, OBX Triathlon, 2009
Hannah Yoest,
Freshman Volleyball
Hannah Yoest state track finalist, 400 meters, 2003
Hannah Yoest Triathlon interview
Gil Crouse, Ph.D., grandfather, Hannah Yoest
Hannah Yoest at tennis lessons
OBX Triathlon, 2004
Hannah Yoest first interview
Hannah Yoest with mom
Hannah Yoest studies with mom
Letter from Ronald Reagan
Hannah Yoest, Right, in the Dominican Republic
Hannah Yoest, washing feet in the Dominican Republic
Hannah Yoest, painting an orphanage in Peru
28 July 2010
Principles of Supervision, Syllabus, Northern Virginia Community College
Business 111 Principles of Supervision I, syllabus
Description
BUS 111 – Principles of Supervision I
John Wesley Yoest, Jr. (Jack)
Adjunct Professor of Management Science, Technology and Business
Principles of Supervision 1 (Lecture)
Mondays and Wednesdays
11:30 am to 12:45 pm
August 23 to December 13, 2010
Classroom location to be announced
Main Campus:
Northern Virginia Community College
3001 North Beauregard Street
Alexandria, VA 22311
NVCC phone: 703 845-6200
Fax: 703-845-6009
Jack@Yoest.org
or,
JYoest@NVCC.edu
Cell: 202.215.2434
Education:
M.B.A., George Mason University
B.S., Old Dominion University
Graduate Course Work, Oxford University
1) Principles of Supervision 1:
Prerequisites: Each student must be able to:
1) Read and write English fluently. A satisfactory placement score for ENG 111 is strongly recommended, and
2) Have the desire to understand the work of the first line supervisor.
Course Objectives:
Teaches the fundamentals of supervision, including the primary responsibilities of the supervisor. Introduces factors relating to the work of supervisor and subordinates. Covers aspects of leadership, job management, work improvement, training and orientation, performance evaluation, and effective employee/ supervisor relationships.
When you do well in this course, you will be able to:
1. Understand the operating roles of the supervisor.
2. Formulate objectives, make action plans, and assign tasks.
3. Understand motivation and effective leadership.
4. Set standards and evaluate performance.
5. Recognize the need for training and organize on-the-job training as appropriate.
6. Understand techniques for communicating, managing conflict, and administering discipline.
This course teaches the principles, skills, and techniques necessary to manage resources at the operational or front-line level. This course is introductory in that it assumes no previous managerial knowledge or experience.
Text: Supervision; Concepts & Skill-Building, 7th edition; Samuel C. Certo; McGraw-Hill Irwin, 2010.
2) Academic Requirements:
Homework: There will be reading assignments from the text for every class.
Find a friend: Exchange contact information with at least three class members to keep current on any missed classes. This is a course requirement for points. Your Business Professor is not the student’s first point of contact for gathering routine information.
Establish a domain & social media name. The student will reserve and claim a URL address, for example: www.yoest.com. This is a course requirement for points toward final grade.
Quizzes: Expect a short quiz in the first ten minutes of every class period. Questions may be very short answer, or fill-in-the-blank.
Class Participation: The Student is expected to volunteer and help move the class discussions.
Supervision in Current Events: To be presented in person and turned in on paper. Details below.
Examinations: There will be a Mid-Term and Final Exam; multiple choice and short answer. The Final Exam will be given on 13 December, the last day of class. The Final will be comprehensive.
3) Attendance:
Regular attendance of this course is expected. Failure to do so could have an adverse effect on the student’s course grade. Any class material and assignments missed are the student’s responsibility. Success will depend upon showing up.
Attendance will be taken at each class. Attendance at scheduled tests and presentations is mandatory. No make-ups will be given — there are no exceptions from Your Business Professor.
If a student misses the first two weeks of class s/he will be dropped from the class.
Canceled Classes: If class is canceled for any reason, the student is still responsible for the material due. Any quiz on that material might be given at the next class, in addition to the regularly scheduled quiz.
Supervision Current Events Presentations will not be accepted late and must be delivered in person.
Special Needs and Accommodations–Please address with the instructor any special problems or needs at the beginning of the semester/session. If the student is seeking accommodations based on disability, then s/he should provide a disability data sheet, which can be obtained from the Counselor for Special Needs.
In the event of an emergency cancellation of class, please check Blackboard for further instructions.
Excessive absences, as defined in the college catalog, could result in the student receiving the grade ‘F’ for the course.
The Successful Student will devote two hours of class preparation for each hour of class room instruction.
The student will be asked to grade the effectiveness of each test.
Withdrawals: Any student can withdraw from this course without academic penalty under certain conditions. Initiation of the withdrawal is the student’s responsibility and the grade of ‘W’ will be awarded.
Last day to drop with tuition refund or change to audit (Census Date) is ______________.
The last day for withdrawal, without academic penalty, for this semester/session is _______________.
Beyond this date dropping a course or failure to attend will result in the grade of ‘F’ except under mitigating circumstances. Documentation of these circumstances is required AND a grade of ‘W’ implies that the student was making satisfactory progress (passing) in the course at the time of the withdrawal.
Campus classes are closed by division, day or evening. Sometimes day classes will meet and evening classes will be canceled or vice versa. The evening division starts with 4:30 p.m. classes.
4) Testing and Grading:
Normally this instructor will assign only the grades of A, B, C, D, or F. Special grades such as W, I, and R will be assigned only in those circumstances prescribed in the college catalog.
The grade of X (audit) must be initiated by the student and will be assigned only when the student has attended class regularly. Failure to do so will result in the instructor issuing the grade of ‘F’.
Course Grading System:
A = 90-100
B = 80-89
C = 70-79
D = 60-69
F = 0-59
Grade Point Allocation:
Exams: Two each, 15 points each; 30 points total
Quizzes: Fifteen (15) @ 2 points each; 30 points total
Supervision Current Events Presentation: 20 points
Class Participation 10
Text Book: 1 points
Exchange contact info: 1
Claim Domain Name: 1
Claim Facebook/Twitter Name: 1
Extra Credit as assigned: 6
Total = 100 points/percent
Class Participation: This will be a subjective measure at the discretion of the instructor. Even with the grade structure following, making your voice heard and preparedness are important – they could make the difference in a borderline grade. The only way to begin to earn Class Participation points is to show up.
Supervision Current Event:
Each student will be required to give a brief five minute oral presentation on a supervision related current-event newspaper article. This current-event/internet assignment will be turned in with student notes.
This presentation should be organized:
1) Provide the source of the article.
2) Deliver a brief overview of the topic, and, most important,
3) Your opinion/reaction to the article.
At the beginning of the presentation you will turn in a print-out of the article, being sure to include the newspaper source, date, and website.
Supervision Current Event grading scale:
2 — Choice of article
4 — Follow Directions
4 — Organization
4 — Overview/Reaction/Opinion
4 — Presentation
2 — Turn In
=
20 Total Points
Cheating. The following will be considered cheating in this course:
1. The giving or receiving of aid on any graded assignments or test without specific permission of this instructor.
2. The use of any material on a graded assignment or test other than those authorized by this instructor.
3. Talking or discussion of any kind during a graded test without specific permission of this instructor.
5) Notes and suggestions and hints:
Check the course catalog first for questions.
Be sure to log onto Blackboard to follow assignments and current grade.
Expect to be asked to contribute to each class session.
Do not text-message during class.
When Your Business Professor says “Tomorrow” he means the next class meeting – not the next day.
It is normal and customary to wait for any late Professor for 20 minutes.
Draft Your Own Reference Letter.
Additional information and public speaking helps.
Job Search Tips
Refer your friends to take this business class.
Attention to Detail: No points or credit will be awarded for any project that does not have the student’s name on the work.
BUS 111 Semester Outline; There will be thirty (30) class sessions over sixteen (16) weeks.
COURSE OUTLINE
August 23
Introduction and Expectations
August 25
Ch. 1 What is a Supervisor?
August 30
Ch. 2 Ensuring High Quality
Sept 1
Ch. 3 Groups
September 6
No Class Labor Day
September 8
Ch. 4 Ethics
Ch. 5 Managing Diversity
September 13
Ch. 6 Goals
September 15
Ch. 7 Organizing
September 20
Ch. 8 Leadership
September 22
Ch. 9 Problem Solving
September 27
Exam Review
September 29
Mid-Term Exam____________________________________
October 4
Ch. 10 Communication
October 6
Ch. 10 Con’t
October 11
No Class
October 13
Ch. 11 Motivating
October 18
Ch. 11 Con’t
October 20
Ch. 12 Problem Employees
October 25
Ch. 12 Con’t
October 27
Supervision Current Event DUE; Presentation
November 1
Presentations Con’t
November 3
Ch. 13 Managing Time
November 8
Ch. 13 Con’t
November 10
Ch. 14 Leadership
November 15
Ch. 14 Con’t
November 17
Ch. 15 Selecting Employees
November 22
Ch. 15 Con’t
November 24
No Class
November 29
Management Training class suggested reading:
Do You Have An Incompetent Manager? From The Washington Post
December 1
Ch. 16 Appraising Performance
December 6
Ch. 16 Con’t
December 8
Exam review
December 13
Final Exam ______________________________________
If the student would like his/her graded final exam returned, please submit a stamped-self-addressed-envelope to Your Business Professor before the examination on December 13.
***
Jack Yoest
John Wesley (Jack) Yoest Jr., is a senior business mentor in high-technology, medicine, non-profit and new media consulting. His expertise is in management training and development, operations, sales, and marketing. He has worked with clients in across the USA, India and East Asia.
Mr. Yoest is an adjunct professor of management in the Science, Technology and Business Division of the Northern Virginia Community College. He is also the president of Management Training of DC, LLC.
He has been published by Scripps-Howard, National Review Online, The Business Monthly, The Women’s Quarterly and other outlets. He was a columnist for Small Business Trends, and was a finalist in the annual 2006 Weblog Awards in the Best Business Blog category for Reasoned Audacity which covers the intersection of business, culture and politics. The blog has grown to receive over a million unique visitors in five years.
Mr. Yoest served as a gubernatorial appointee in the Commonwealth of Virginia. During his tenure in state government, he acted as the Chief Technology Officer for the Secretary of Health and Human Resources where he was responsible for the successful Year 2000 (Y2K) conversion for the 16,000-employee unit. He also served as the Assistant Secretary for Health and Human Resources, acting as the Chief Operating Officer of the $5 billion budget.
Prior to this post, Mr. Yoest managed entrepreneurial, start-up ventures, which included medical device companies, high technology, software manufacturers, and business consulting companies. His experience includes managing the transfer of patented biotechnology from the National Institutes of Health to his client, which enabled the company to raise $25 million in venture capital funding.
He served as Vice President of Certified Marketing Services International, an ISO 9000 business-consulting firm, where he assisted international companies in human resource certification.
And he also served as President of Computer Applications Development and Integration (CADI), the premier provider of software solutions for the criminal justice market. During his tenure, Mr. Yoest negotiated a strategic partnership with Behring Diagnostics, a $300 million division of Hoechst Celanese, the company’s largest contract.
Mr. Yoest served as a manager with Menlo Care, a medical device manufacturer. While at Menlo, Mr. Yoest was a part of the team that moved sales from zero to over $12 million that resulted in a buy-out by a medical division of Johnson & Johnson.
Mr. Yoest is a former Captain in the United States Army having served in Combat Arms. He earned an MBA from George Mason University and completed graduate work in the International Operations Management Program at Oxford University.
He has been active on a number of Boards and competes in 26.2-mile marathon runs.
Mr. Yoest and his wife, Charmaine Yoest, Ph.D., who is president and CEO of a public interest law firm, live in the Washington, DC area with their five children.
***
Be sure to grade Your Business Professor at www.RateMyProfessors.com Key word search ‘Yoest.’
Consider these other exciting Business Division courses:
ACC 211 Accounting
BUS 165 Small Business Management
AST 107 Editing and Proofreading
BUS 200 Principles of Management
AST 236 Software Applications or IST 117
BUS 241-1 Business Law I and II
BUS 280 International Business
BUS 100 Introduction to Business
FIN 215 Financial Management
BUS 125 Applied Business Math
ITE 115 Intro to Computer Applications and Concepts
Last day to drop with tuition refund or change to audit (Census Date): September 9, 2010.
Last day to withdraw without grade penalty: November 1, 2010.
Also linked on Management Training of DC, LLC.
See Real Management Training.
Be sure to follow Your Business Blogger(R) and Charmaine on Twitter: @JackYoest and @CharmaineYoest
Jack and Charmaine also blog at Reasoned Audacity and at Management Training of DC, LLC.
Thank you (foot)notes,
This introductory management course is offered through the Northern Virginia Community College