May 2; A track record shows the lane travelled and the likely path ahead; MANAGEMENT BY THE BOOK: 365 Daily Bible Verse & One-Minute Management Lessons For The Busy Faithful
Chapter Five: Hiring; 2 May
And my honesty will testify for me in the future,
whenever you check on the wages you have paid me.
|A track record shows the lane travelled and the likely path ahead|
Your Business Professor was doing another interview with a terrific job applicant in the private sector. I know candidate was wonderful because he told me so. He promised me all of the amazing work he was going to do. (I always note the verb tense used.) He rattled on and on what he could do for me. In the future. The job seeker might have been half right.
But I didn’t hire half of him. I hired zero of him.
The half I liked was his optimism on future performance. That was a start. Every manager hires an employee on the hope and prayer and promise that the added head-count will be a value add. But how would I know?
Every hiring manager is a fortuneteller attempting to predict what a candidate will do in the future. There is only one way to foretell what will happen tomorrow. It is by a careful review of what happened yesterday. The best indicator of future performance is past performance.
The manager is a futurist using pattern recognition. Good hiring for the future looks backwards.
No one really knows how any one person will work out. We cannot eliminate future risk. But we can minimize our exposure to failure.
I am placing a bet on the person I hire. And I better have more wins than losses as a condition of continued (managerial) employment. What I look for in making a wager on a candidate is to evaluate his past behavior. I look for some indication that this is a way of life. This is not a subjective measure. What I need to be able to see—and every job seeker should show—is measureable performance.
Numbers, numbers, numbers.
In this current egalitarian age, every entry-level employee grows up collecting participation trophies. This is where every kid on the team gets an award. Whether he delivers or deserves it or not. Nobodies’ feelings get hurt. Goodness, in some leagues they don’t even keep score.
But real management keeps score using real numbers. Fuzzy mathematicians need not apply. Realized revenue is not counted in good intentions or desire. It is not enough just to have been on the winning team. I’m not hiring the whole team.
So in any job interview, tell me how you affected the score. What were your sales numbers? Numbers of transactions processed? Number of defects reduced? What went up? What went down? Give me a number. Show me your W-2. If nothing else, you cite perfect attendance in Professor Yoest’s class—You missed no lectures.
That might be a zero I would hire.
And my honesty will testify for me in the future, whenever you check on the wages you have paid me. Genesis 30:33