• Home
  • Company Profile
  • Services & Solutions
  • Fees & Fine Print
  • Contact Us
  • Blog


  • Archive
  • 2012 2011 2010 2009 2008 2007 2006 2005

ornament 30 January 2009 ornament

An Introduction: The One Minute Manager Meets the Monkey; FREE

You Are Invited.

The One Minute Manager Meets the Monkey: An Introduction
How to Manage Your Staff and How to Manage Your Manager

Well-run organizations have managers and staff who work to control events, instead of events controlling them. They anticipate the future . . . adapt to the present . . . and learn from the past.

Who: Managers who need to get in control of events or to better influence results

What: An introduction to The One Minute Manager Meets the Monkey

1. The Management Equation:
Vocational Time vs. Management Time

2. How Management Really Works:
The Molecule of Management

3. The Who and How of Promotions:
The Freedom Scale

When: Wednesday, Feb 18, 2009, 11:00am to 12:15pm

Where: Northern Virginia Community College,

Alexandria Campus, campus map
The new Bisdorf Auditorium, room 196
3001 North Beauregard Street, Alexandria, VA 22311 street map

Why: Improve managerial effectiveness and staff efficiency.

Cost: No Charge. Register here.

The class will center on the work of Ken Blanchard and Bill Oncken in their book The One Minute Manager Meets The Monkey. Also used will be the Harvard Business Review article, Managing Management Time: Who’s Got the Monkey?, published in 1974, by Bill Oncken, Jr.. The article, an edited excerpt of the Managing Management Time™ seminar, has gone on to become one of the two most requested reprints in the history of the Review. The training summarized in the article is sometimes called the “Monkey Management” seminar.

Jack Yoest, Adjunct Professor of Management and President of Management Training of DC, is a former Armored Cavalry Officer in Combat Arms. His military leadership training and experience guides his management philosophy at the core of Managing Management Time™. He has managed software, health care and international human resource management companies.

Jack also served in the Governor’s Office of the Commonwealth Virginia as Assistant Secretary for Health and Human Resources where he acted as the Chief Technology Officer for the secretariat. He was responsible for the successful Year 2000 (Y2K) conversion for the 16,000-employee unit. He was also a manager with a medical device start-up and helped move sales from zero to over $12 million, resulting in a buy-out by Johnson & Johnson. Jack has consulted in China and India.

Questions? email JYoest@NVCC.edu or call Jack at 202.215.2434 to save your spot.

Suggested class reading:

Do You Have An Incompetent Manager? From The Washington Post

One Minute YouTube Introduction: The Manager’s Formula For Success.

Jack Yoest
202.215.2434
Adjunct Professor

Parking and Directions here.

Posted by Jack Yoest | Permalink | Comments (0)

ornament 17 January 2009 ornament

BUSiness 100, Syllabus, Spring 2009, Monday-Wednesday 11:00am

BUSiness 100, Syllabus, Spring 2009, Monday-Wednesday 11:00a to 12:15p

Students, Welcome to Intro to Business 100, Spring, 2009, 100-002A, Northern Virginia Community College — Syllabus.

Business Technologies Division
John Wesley Yoest, Jr. (Jack)
Adjunct Professor of Management

This class meets in the Alexandria Campus at:

Bisdorf, Class room 360

Main Campus:
Northern Virginia Community College
3001 North Beauregard Street
Alexandria, VA 22311

NVCC phone: 703 845-6200

Business Phone: 202.215.2434

Fax: 703-845-6009

Jack@Yoest.org
or,
JYoest@NVCC.edu

Cell: 202.215.2434

Education:

M.B.A., George Mason University

B.S., Old Dominion University

Course Work, Oxford University

BUS 100 Introduction to Business

Course Objective:
This course should provide the student with a broad overview of the components of business. It is meant to be an introductory course that exposes the student to the basic terminology of the business world by touching the areas of economics, marketing, management, and law, just to name a few. The course will help the student select their field of business specialization.

Text:
Business, Ninth edition. Pride, Hughes, and Kapoor. Houghton Mifflin Co., 2008.

Academic Requirements:
Tests: There will be four tests, as shown on the course outline. Tests will cover the reading material, classroom discussions, and terms relating to the material.

Course Grading System:

A = 90-100

B = 80-89

C = 70-79

D = 60-69

F = 0-59

Test #1 — 20 percent

Test #2 — 20 percent

Test #3 — 20 percent

Test #4 — 20 percent

Current Events — 10 percent

Participation and daily class test — 10 percent

Total = 100 percent

Even with the above structure, class participation and preparedness are extremely important — they could make the difference in a borderline grade.

BUS 100 Introduction to Business

COURSE OUTLINE

Introduction

Ch. 1 Exploring the World of Business and Economics

Ch. 2 Being Ethical & Socially Responsible

Ch. 3 Exploring Global Business

Ch. 4 Navigating the World of e-Business

Ch. 5 Choosing a Form of Business Ownership

Ch. 6 Small Business, Entrepreneurship, and Franchises

Test #1 on 11 February

__________________________________________________

Ch. 7 Understanding the Management Process

Ch. 8 Creating a Flexible Organization

Ch. 10 Attracting and Retaining the Best Employees

Ch. 11 Motivating and Satisfying Employees and Teams

Test #2 on 4 March

__________________________________________________

Ch. 13 Building Customer Relationships Through Effective Marketing

Ch. 14 Creating and Pricing Products that Satisfy Customers

Ch. 15 Wholesaling, Retailing, and Physical Distribution

Ch. 16 Developing Integrated Marketing Communications

Test #3 on 1 April

__________________________________________________

Current Events on 22 April

__________________________________________________

Ch. 18 Using Accounting Information

Ch. 19 Understanding Money, Banking, and Credit

App. C Business Law

Test #4, Final on 6 May

__________________________________________________

Current Event/Internet Assignment: Each student will be required to give a brief oral presentation on a current newspaper article, found on the Internet.

This presentation should be organized:

1) Provide the source of the article.

2) Deliver a brief overview of the topic, and, most important,

3) Your opinion/reaction to the article.

At the conclusion of the presentation you will turn in a print out of the article, being sure to include the newspaper source, date, and Website.

Current Event grading scale:

12 Total Points

1 — Choice of article

2 — Follow Directions

2 — Organization

3 — Overview/Reaction/Opinion

3 — Presentation

1 — Turn In

12 Total Points

_______________________________________________

Business Law Outline

Sources of Law

1. US Constitution

2. Statutory Law — Uniform Commercial Code (UCC)

3. Common Law

Public Law

Private Law — Product Liability

Contract Law

a) Requirements for a valid contract

b) Breach of contract

Sales Law — Warranties

Property Law — Real Property

Personal Property

1. Tangible

2. Intangible

_______________________________________________

Attendance:

Regular attendance of this course is expected. Failure to do so could have an adverse effect on the student’s course grade. Any class material and assignments missed are the student’s responsibility.

It is highly recommended that the student exchange names and phone numbers with a classmate. Excessive absences, as defined in the college catalog, could result in the student receiving the grade ‘F’ for the course.

Testing and Grading:
Attendance at scheduled tests is mandatory. No make-up tests will be given without advance permission from this instructor. This permission will be granted only under highly unusual circumstances, which in the opinion of this instructor warrants such action.

Normally this instructor will assign only the grades of A, B, C, D, or F. Special grades such as W, I, and R will be assigned only in those circumstances prescribed in the college catalog. The grade of X (audit) must be initiated by the student and will be assigned only when the student has attended class regularly.

Failure to do so will result in the instructor issuing the grade of ‘F’.

Withdrawals:

Any student may withdraw from this course without academic penalty within the first 60% of the session. Initiation of the withdrawal is the student’s responsibility and the grade of ‘W’ will be awarded. The last day for withdrawal, without academic penalty, for this semester/session is _______________. Beyond this date dropping a course or failure to attend will result in the grade of ‘F’ except under mitigating circumstances. Documentation of these circumstances is required AND a grade of ‘W’ implies that the student was making satisfactory progress (passing) in the course at the time of the withdrawal.

Special Needs and Accommodations:

Please address with the instructor any special problems or needs at the beginning of the semester/session. If the student is seeking accommodations based on disability, you should provide a disability data sheet, which can be obtained from the Counselor for Special Needs.

Cheating:

The following will be considered cheating in this course:

1. The giving or receiving of aid on any graded assignments or test without specific permission of this instructor.

2. The use of any material on a graded assignment or test other than those authorized by this instructor.

3. Talking or discussion of any kind during a graded test without specific permission of this instructor.

Notes and suggestions and hints:

Class meets Mondays and Fridays beginning 12 January, 2009.

Class starts at 11:00am and continues to 12:15pm.

Tests and exams and the daily quiz will begin at the start of class.

Last Day for Schedule Adjustments with Tuition Refund is 28 January.

Last Day to Withdraw Without Grade Penalty or Change to Audit is 27 March.

Final Examination and last day begins at 11:00am on Friday, 6 May.

Expect a Quiz or test for each of the classes. The Daily Quiz is pass/fail.

Attendance will be taken at each class.

Check the course catalog for questions.

Find a friend. Exchange contact info with at least one class member to keep current on any missed classes. Your Business Professor is not the primary contact.

Expect to be asked to contribute to each class session.

Do not text-message during class.

When Your Business Professor says “Tomorrow” he means the next class meeting — not the next day.

It is normal and customary to wait for any late Professor for 20 minutes.

Draft Your Own Reference Letter.

Refer your friends to take this business class.

Posted by Jack Yoest | Permalink | Comments (0)

BUSiness 100, Syllabus, Spring 2009, Friday 3:10

BUSiness 100, Syllabus, Spring 2009

Students, Welcome to Intro to Business 100, Spring, 2009, 011A, Northern Virginia Community College — Syllabus.

Business Technologies Division
John Wesley Yoest, Jr. (Jack)
Adjunct Professor of Management

This class meets in the Alexandria Campus at:

Bisdorf, Class room 0359

Main Campus:
Northern Virginia Community College
3001 North Beauregard Street
Alexandria, VA 22311

NVCC phone: 703 845-6200

Business Phone: 202.215.2434

Fax: 703-845-6009

Jack@Yoest.org
or,
JYoest@NVCC.edu

Cell: 202.215.2434

Education:

M.B.A., George Mason University

B.S., Old Dominion University

Course Work, Oxford University

BUS 100 Introduction to Business

Course Objective:
This course should provide the student with a broad overview of the components of business. It is meant to be an introductory course that exposes the student to the basic terminology of the business world by touching the areas of economics, marketing, management, and law, just to name a few. The course will help the student select their field of business specialization.

Text:
Business, Ninth edition. Pride, Hughes, and Kapoor. Houghton Mifflin Co., 2008.

Academic Requirements:
Tests: There will be four tests, as shown on the course outline. Tests will cover the reading material, classroom discussions, and terms relating to the material.

Course Grading System:

A = 90-100

B = 80-89

C = 70-79

D = 60-69

F = 0-59

Test #1 — 20 percent

Test #2 — 20 percent

Test #3 — 20 percent

Test #4 — 20 percent

Current Events — 10 percent

Participation and daily class test — 10 percent

Total = 100 percent

Even with the above structure, class participation and preparedness are extremely important — they could make the difference in a borderline grade.

BUS 100 Introduction to Business

COURSE OUTLINE

Introduction

Ch. 1 Exploring the World of Business and Economics

Ch. 2 Being Ethical & Socially Responsible

Ch. 3 Exploring Global Business

Ch. 4 Navigating the World of e-Business

Ch. 5 Choosing a Form of Business Ownership

Ch. 6 Small Business, Entrepreneurship, and Franchises

Test #1 on 13 February

__________________________________________________

Ch. 7 Understanding the Management Process

Ch. 8 Creating a Flexible Organization

Ch. 10 Attracting and Retaining the Best Employees

Ch. 11 Motivating and Satisfying Employees and Teams

Test #2 on 6 March

__________________________________________________

Ch. 13 Building Customer Relationships Through Effective Marketing

Ch. 14 Creating and Pricing Products that Satisfy Customers

Ch. 15 Wholesaling, Retailing, and Physical Distribution

Ch. 16 Developing Integrated Marketing Communications

Test #3 on 3 April

__________________________________________________

Current Events on 24 April

__________________________________________________

Ch. 18 Using Accounting Information

Ch. 19 Understanding Money, Banking, and Credit

App. C Business Law

Test #4, Final on 8 May

__________________________________________________

Current Event/Internet Assignment: Each student will be required to give a brief oral presentation on a current newspaper article, found on the Internet.

This presentation should be organized:

1) Provide the source of the article.

2) Deliver a brief overview of the topic, and, most important,

3) Your opinion/reaction to the article.

At the conclusion of the presentation you will turn in a print out of the article, being sure to include the newspaper source, date, and Website.

Current Event grading scale:

12 Total Points

1 — Choice of article

2 — Follow Directions

2 — Organization

3 — Overview/Reaction/Opinion

3 — Presentation

1 — Turn In

12 Total Points

_______________________________________________

Business Law Outline

Sources of Law

1. US Constitution

2. Statutory Law — Uniform Commercial Code (UCC)

3. Common Law

Public Law

Private Law — Product Liability

Contract Law

a) Requirements for a valid contract

b) Breach of contract

Sales Law — Warranties

Property Law — Real Property

Personal Property

1. Tangible

2. Intangible

_______________________________________________

Attendance:

Regular attendance of this course is expected. Failure to do so could have an adverse effect on the student’s course grade. Any class material and assignments missed are the student’s responsibility.

It is highly recommended that the student exchange names and phone numbers with a classmate. Excessive absences, as defined in the college catalog, could result in the student receiving the grade ‘F’ for the course.

Testing and Grading:
Attendance at scheduled tests is mandatory. No make-up tests will be given without advance permission from this instructor. This permission will be granted only under highly unusual circumstances, which in the opinion of this instructor warrants such action.

Normally this instructor will assign only the grades of A, B, C, D, or F. Special grades such as W, I, and R will be assigned only in those circumstances prescribed in the college catalog. The grade of X (audit) must be initiated by the student and will be assigned only when the student has attended class regularly.

Failure to do so will result in the instructor issuing the grade of ‘F’.

Withdrawals:

Any student may withdraw from this course without academic penalty within the first 60% of the session. Initiation of the withdrawal is the student’s responsibility and the grade of ‘W’ will be awarded. The last day for withdrawal, without academic penalty, for this semester/session is _______________. Beyond this date dropping a course or failure to attend will result in the grade of ‘F’ except under mitigating circumstances. Documentation of these circumstances is required AND a grade of ‘W’ implies that the student was making satisfactory progress (passing) in the course at the time of the withdrawal.

Special Needs and Accommodations:

Please address with the instructor any special problems or needs at the beginning of the semester/session. If the student is seeking accommodations based on disability, you should provide a disability data sheet, which can be obtained from the Counselor for Special Needs.

Cheating:

The following will be considered cheating in this course:

1. The giving or receiving of aid on any graded assignments or test without specific permission of this instructor.

2. The use of any material on a graded assignment or test other than those authorized by this instructor.

3. Talking or discussion of any kind during a graded test without specific permission of this instructor.

Notes and suggestions and hints:

Class meets Fridays beginning 16 January, 2009.

Class starts at 3:10pm and continues to 6:00pm.

Tests and exams and the daily quiz will begin at the start of class.

Last Day for Schedule Adjustments with Tuition Refund is 28 January.

Last Day to Withdraw Without Grade Penalty or Change to Audit is 27 March.

Final Examination and last day, Friday, 8 May.

Expect a Quiz or test for each of the classes. The Daily Quiz is pass/fail.

Attendance will be taken at each class.

Check the course catalog for questions.

Find a friend. Exchange contact info with at least one class member to keep current on any missed classes. Your Business Professor is not the primary contact.

Expect to be asked to contribute to each class session.

There will be a break around 4:30.

Do not text-message during class.

When Your Business Professor says “Tomorrow” he means the next class meeting — not the next day.

It is normal and customary to wait for any late Professor for 20 minutes.

Draft Your Own Referral Letter.

Refer your friends to take this business class.

Posted by Jack Yoest | Permalink | Comments (0)

ornament 5 January 2009 ornament

Get Real Growth from a Mission Statement


helen_gardens_flowers.jpg



Helen:
GARDENING WITH CONFIDENCE
™
Every business should have a mission statement to help focus staff, benchmarks, resources, results.

Every business could benefit. Every silo, in the business; on the farm.

Even your garden.

A business going to seed, so to say…

My favorite ‘plant manager’ is Helen of Raleigh who runs the premier gardening business in central North Carolina. She writes for Better Homes and Gardens and blogs at Gardening With Confidence™.

Helen is also a Garden Scout and Stylist. In her work as a field editor for Better Homes and Gardens and their Special Interest Publications such as Country Gardens and Nature’s Garden, she scouts great gardens for their publications.

When a garden is chosen for publication, Helen works with photographers to style the photo shoot.

Just as every manager needs a business coach, every gardener needs a gardening coach.

Who knew?

Helen helped create this market niche. She is in great demand as a Garden Coach.

In her former career as a Vice President of an environmental company she learned how to shovel manure.

Good management training.

Carrying a rifle in Pakistan didn’t hurt either. (Working for an environmental client. Really.)

Here is Helen’s gardening mission statement,

GARDEN MISSION STATEMENT

Helen’s Haven is a sustainable, wildlife habitat, created to attract and feed birds, bees, butterflies
and for the enjoyment of friends, family, and visitors to educate, enjoy,
and to understand we are the earth’s caretakers, so let’s take care.

If you have a garden statement, send it along to Helen. She will be posting the collection.

mulch_leave_helen_yoest.jpg
Much leaf mulch.

###

Thank you (foot)notes:

For the back story see, Women, Work and Family: One VP’s Solution,

“How do you it all?” Accomplished women with kids constantly get this question.

Helen Philbrook, married and mother of three, from Raleigh, North Carolina, has the answer.

Your Business Blogger(R) recently sat down with Helen and her husband David to learn the secret.

She’s a former Vice President of an environmental testing firm, and perhaps the world’s first female “Smoke Stack Sniffer.”

Full Disclosure: Helen is the (little) sister of Your Business Blogger(R)

Posted by Jack Yoest | Permalink | Comments (0)